Privacy Policy
Transparency, respect and data protection.
This Privacy Policy explains how LoveCannabisSeeds collects, uses and protects your information when you use this website or place an order. We keep things straightforward and handle all customer data with care.
Information we collect
We only collect information necessary to process orders, operate this website and provide support. This includes:
- Name
- Email address
- Billing and shipping details
- Order history
- Optional account information
We do not collect sensitive information and we never request any unnecessary personal details.
How we use your information
Your information is used to:
- Process and deliver orders
- Provide customer support
- Send essential order updates
- Improve the performance and security of our website
We do not sell or share your information with third parties for advertising or marketing.
Payments
Payments made on this website are processed by secure third-party providers. We do not store your card details at any time. Crypto payments and other alternative payment methods are handled securely through their respective processors.
Email communication
We contact you only for essential order-related communication or if you reach out to us. You will not receive marketing emails unless you choose to subscribe.
Cookies & analytics
We use basic cookies to keep the website running smoothly and to understand how visitors use the site. These cookies help with things like cart functionality, checkout, and performance optimisation.
You can manage or disable cookies in your browser settings at any time.
Data storage & protection
Your information is stored securely and access is restricted to essential personnel only. We use industry-standard measures to protect your data against unauthorised access, loss or modification.
How long we keep your information
We retain order information for accounting, tax and legal obligations. Support-related messages are kept only as long as necessary to provide assistance.
Your rights
You have the right to request:
- Access to the information we hold about you
- Corrections to inaccurate details
- Deletion of your data (where legally applicable)
To submit a request, contact us via email.
Third-party services
Some functions (such as payment gateways, analytics or shipping tools) are provided by trusted third-party services. These providers only receive the information required to complete their role and are not permitted to use it for other purposes.
International customers
By placing an order from outside the UK, you acknowledge that your information may be processed in the UK to fulfil your order and provide support. We take steps to keep international data handling secure and compliant.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our processes or legal requirements. The latest version will always appear on this page.
Contact
If you have any questions regarding this Privacy Policy, contact us at support@lovecannabisseeds.com.